P4r Privacy Policy — How We Protect Your Information
This Privacy Policy describes how p4r collects, uses, stores, and protects the personal information of users who access our platform. By using p4r, you agree to the practices described here. Please read this document carefully before registering.
What Information Does p4r Collect from Users?
When you register or use the p4r platform, we collect several categories of information to ensure our services run smoothly and securely. This information is collected directly from you or automatically through platform technology.
Personal Account Information
During registration, we collect your full name, email address, phone number, date of birth, and other information required to create a verified account. This information is used to confirm your identity and meet legal compliance requirements.
Local Payment Information (MYR)
When you make a deposit or withdrawal using local payment methods such as FPX, Touch 'n Go eWallet, or bank transfer, p4r receives the transaction information needed to process your payment. We do not directly store your bank card number or full bank account details — payment processing is handled by certified payment service providers.
Device & Browser Information
When you access the p4r platform via mobile or desktop, our systems automatically record your IP address, device type, operating system, browser type, and other technical data. This information is used to diagnose technical issues and ensure the platform performs optimally across different devices.
Platform Usage Data
We record usage activity such as games played, session duration, login frequency, and interactions with platform features. This data helps us understand how users engage with p4r and improve the overall platform experience.
Important Note
P4r will never ask for your password via email or chat. If you receive any such request, please report it to [email protected] immediately.
How Is Your Information Used?
All information collected by p4r is used solely for purposes related to delivering and improving platform services. We do not sell or share users' personal information with third parties for advertising purposes.
Verifies user identity, handles registration, login, and two-factor authentication. Account information is also used to recover accounts with forgotten passwords.
Processing deposits and withdrawals in Malaysian Ringgit (MYR), verifying successful payments, and sending transaction notifications to users.
Analysing aggregated usage data to understand user trends, identify technical issues, and improve the overall p4r platform experience.
Use of Cookies and Tracking Technologies
P4r uses cookies and similar tracking technologies to keep the platform running properly and deliver a better user experience. Cookies are small text files stored on your device when you visit a website.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login, session management, and account security. These cookies cannot be disabled.
- Performance Cookies: Collecting data on how you use the platform to help us diagnose issues and improve speed and stability.
- Preference Cookies: Saving your preferences such as interface language and display settings so you don't have to reconfigure them each time you log in.
You can configure your browser settings to reject non-essential cookies. However, doing so may affect certain platform features. For more information on managing cookies, refer to your browser's documentation.
Data Storage, Security & Third-Party Sharing
Data Storage & Retention Policy
P4r user data is stored on secure servers with encryption applied both at rest and in transit. We retain account information for as long as the account remains active. Following account closure, data is kept for the minimum period required under Malaysian law before being permanently deleted.
Security Measures
P4r implements SSL encryption for all communications between users' devices and our servers. Passwords are stored in an irreversible hashed format. Access to user data is restricted to authorised personnel only and is audited on a regular basis.
Third-Party Sharing
P4r does not sell users' personal information to any third party. We share only the necessary data with local payment service providers (to process MYR transactions) and relevant authorities when required by Malaysian law. All third-party providers are bound by strict confidentiality agreements.
Data Breach
In the event of a data security breach affecting your personal information, p4r will notify impacted users within the timeframe required by applicable law and take immediate steps to contain and resolve the incident.
User Rights Over Personal Data
As a p4r user, you have certain rights regarding the personal information we hold about you. These rights are subject to applicable data protection laws in Malaysia.
Right of Access
You have the right to request a copy of the personal information we hold about you. Submit your request via our support email and it will be processed within 14 business days.
Right to Rectification
If you find that any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Some details such as your name and phone number can be updated directly through your account settings.
Right to Erasure
You may request the deletion of your account and personal data by contacting p4r support. We will process such requests in accordance with legal requirements — some data may need to be retained for a minimum period to fulfil legal obligations or financial audit requirements before it is permanently deleted.
Right to Object to Processing
You have the right to object to the processing of your data for specific purposes, such as marketing communications. To withdraw your consent to receiving promotional emails, use the unsubscribe link in any email or contact our support team.
Contact the Privacy Team
For any privacy-related enquiries, data access requests, or complaints, please contact us at [email protected]. We aim to respond within 24 hours on business days. General questions are also available on the FAQ page.
Privacy Policy Changes & Applicable Law
Right to Update This Policy
P4r reserves the right to update this Privacy Policy at any time to reflect changes in platform practices, legal requirements, or technology. The latest version will always be available on this website with a clear effective date. Registered users will be notified by email or via an in-platform notice whenever material changes are made. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
Law & Jurisdiction
This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA). By using the p4r platform, you agree that any privacy-related disputes will be resolved in accordance with Malaysian law. If you have a complaint that cannot be resolved through our support channels, you have the right to refer it to the relevant data protection authority.
Related Documents
This Privacy Policy should be read together with the p4r Terms & Conditions and Responsible Gaming Guide. Together, these documents form the complete agreement between you and p4r regarding your use of the platform.
Your Data Is Safe With Us
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